Polish Version
Michał Igielski
Summary
In the 21st century systematic processes should be a basic task of contemporary enterprises aiming at raising the competitive edge on the global market. It is effect of functioning in the era of the forming oneself of the economy based on the knowledge. It is extorting on all participants being functional on the market, pointing main reserves to such immaterial sources, which cooperating with the economy will be answering too faster their economic development. It means that still the changing market is putting new requirements before enterprises in delivering to customers new services. Without appropriately of qualified and appropriate employees the enterprise isn’t able even to initiate of the implementation of strategies based on such a destination. Companies would become more competing and have provided better services every now and then, for the worker I must perform my work still more creatively. Features and capacities to work of crucial employees constitute most important and most valuable capital of every company however which is often undervalued, not to say wasted. Additionally the economic policy in various parts is pointing world oneself with own laws, like for example in the sea region Baltic, where is extorting on entrepreneurs additional pressure – this region is supposed to constitute the antidote extending to the dominance of area from south-eastern coasts of Great Britain until north Italy in the nearest years. Therefore showing the role they are performing which, in studied subjects is a main purpose of the present article identified knowledge workers, in the process creating and delivering innovative services to the market.
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